News for 'customer engagement'

Kotak Bank barred from onboarding customers online, issuing fresh credit cards

Kotak Bank barred from onboarding customers online, issuing fresh credit cards

Rediff.com24 Apr 2024

Cracking down on repeated non-compliance of IT norms, the RBI on Wednesday barred Kotak Mahindra Bank from onboarding new customers through its online and mobile banking channels and issuing fresh credit cards with immediate effect after the regulator found "serious deficiencies" in the lender's IT risk management. These actions, the RBI said, are necessitated based on significant concerns arising out of Reserve Bank's IT examination of the bank for the years 2022 and 2023 and the continued failure on part of the bank to address these concerns in a comprehensive and timely manner.

China retaliates with 84% levies on US exports

China retaliates with 84% levies on US exports

Rediff.com9 Apr 2025

China on Wednesday hit back at United States President Donald Trump's tariffs on Chinese exports with 84 per cent levies on its imports from America, intensifying the trade war between the top two economies of the world.

From warehouses to local stores: Ola Electric shifts gear

From warehouses to local stores: Ola Electric shifts gear

Rediff.com30 Apr 2025

Amid the ongoing controversy in Maharashtra over Ola Electric stores operating without a trade certificate, sources at the Bengaluru-based electric two-wheeler manufacturer said the company is currently transitioning from a centralised warehouse model to a retail-focused approach. They emphasized that Ola Electric is ensuring all regulatory compliances are being met during this shift.

10 Job Skills That Will Be In Demand In 2025

10 Job Skills That Will Be In Demand In 2025

Rediff.com27 Dec 2024

Skills like social media, e-mail marketing, SEO (search engine optimisation) and PPC (pay per click) will be essential in 2025, says Sachin Alug, CEO, NLB Services.

Tesla starts hiring in India, and the jobs are...

Tesla starts hiring in India, and the jobs are...

Rediff.com18 Feb 2025

American electric carmaker Tesla has opened recruitment for various roles in India, including business operations analyst and customer support specialist, in what could be a precursor for the company's entry into the country. As per the job postings on the company's website, the posts are for the 'Mumbai Suburban' area.

Tata Power, BoB ink pact for rooftop solar projects

Tata Power, BoB ink pact for rooftop solar projects

Rediff.com6 Feb 2025

Tata Power Renewable Energy Ltd (TPREL) has partnered with Bank of Baroda to offer financing for residential rooftop solar projects under the PM - Surya Ghar Muft Bijli Yojana. The partnership aims to make clean energy solutions accessible to households across India. Customers can avail loans up to Rs 6 lakh at an interest rate starting at 7 per cent per annum. The scheme offers flexible repayment tenures and requires a margin contribution of 10-20 per cent depending on the installation size.

What fintechs must do to scale up presence of e

What fintechs must do to scale up presence of e

Rediff.com24 Feb 2025

Non-banking entities such as fintech firms will have to tap into use cases beyond peer-to-peer (P2P) and peer-to-merchant (P2M) transactions to scale up the presence of the retail version of the central bank digital currency (CBDC), which is also known as the e, said industry players. These use cases will enable programmable transactions across domains, including the government's direct benefit transfer (DBT) schemes, with subsidies restricted to specific purposes such as food coupons, hospital bills, fertilisers, pesticides, and cross-border remittances.

'This Year, We Will Commence Full Refit Of B787s'

'This Year, We Will Commence Full Refit Of B787s'

Rediff.com16 Jun 2025

'That refresh programme -- because they are big aircraft and we cannot ground them all at the same time -- will last well into 2027.'

'India one of the attractive markets for AI-led solutions'

'India one of the attractive markets for AI-led solutions'

Rediff.com16 Apr 2025

'The country is a good test bed for enterprise adoption, but to scale rapidly, companies will need to look outside the country for customers.'

Modi-Musk Talk: Will Starlink Get Go Ahead?

Modi-Musk Talk: Will Starlink Get Go Ahead?

Rediff.com19 Apr 2025

Starlink's application for offering satcom services in India had been held up for the company's inability to comply with mandatory ownership disclosure norms.

Reliance Q4 profit rises 2.4%, becomes 1st co with Rs 10 lakh cr networth

Reliance Q4 profit rises 2.4%, becomes 1st co with Rs 10 lakh cr networth

Rediff.com25 Apr 2025

Reliance Industries Ltd on Friday reported a 2.4 per cent rise in its March quarter net profit as store rationalisation in retail business and improved margins in telecom helped offset weakness in mainstay oil and petrochemicals business and higher finance cost. Consolidated net profit of Rs 19,407 crore, or Rs 14.34 per share, in January-March - the fourth quarter of April 2024 to March 2025 fiscal (FY25) - was higher than Rs 18,951 crore, or Rs 14 a share, in the same period a year back, the company said in a statement.

India, US have finalised terms of reference for trade deal: USTR

India, US have finalised terms of reference for trade deal: USTR

Rediff.com22 Apr 2025

India and the US have finalised the terms of reference outlining the roadmap for negotiations of the proposed Bilateral Trade Agreement (BTA), according to a statement issued by the US. US Trade Representative (USTR) Jamieson Greer said that these ongoing talks will help achieve balance and reciprocity by opening new markets for American goods and addressing unfair practices that harm US workers.

'Quicker credit data updates will aid underwriting'

'Quicker credit data updates will aid underwriting'

Rediff.com18 May 2025

'This helps the consumers secure more favourable terms from CIs.'

'PSB is exploring digital lending solutions'

'PSB is exploring digital lending solutions'

Rediff.com5 Feb 2025

'We plan to launch new initiatives, including cash flow-based lending, to ensure borrowers are not burdened and can access funds more quickly.'

FMCG volume growth slows to 5.1% in Q4

FMCG volume growth slows to 5.1% in Q4

Rediff.com8 May 2025

The volume growth of India's FMCG industry has slowed down in the March quarter to 5.1 per cent, driven by increased consumer purchases of small-value packs, according to the latest report from data analytics firm NielsenIQ. Volume growth is slowing across categories, and non-food segments are still outpacing food in the FMCG sector.

Elon Musk Wants You!

Elon Musk Wants You!

Rediff.com19 Feb 2025

The Tesla careers page reveals there are 14 staff vacancies, of which 13 are based in Mumbai.

Draft DPDP rules: Task cut out for banks as operational challenges loom

Draft DPDP rules: Task cut out for banks as operational challenges loom

Rediff.com9 Jan 2025

The draft digital personal data protection (DPDP) rules, which require banks to obtain explicit consent from their customers before using their data for purposes beyond the original intent, although is being followed in spirit, leaves no room for regulatory arbitrage, experts said. They said that the potential business impact is difficult to assess at this stage, but the formalisation of these rules will mean banks now need to establish clear data processing agreements with third-party entities to ensure compliance.

E-commerce spend driving use of credit cards in non-metros, says Visa

E-commerce spend driving use of credit cards in non-metros, says Visa

Rediff.com14 Jan 2025

With rising disposable incomes in cities beyond metros, the penetration of credit cards - and consequently, credit card spending - is growing at a much faster pace than in traditional metro cities, primarily driven by e-commerce spending.

Kuldeep vs Noor: Spin battle set to explode in Chennai

Kuldeep vs Noor: Spin battle set to explode in Chennai

Rediff.com4 Apr 2025

The upcoming Indian Premier League (IPL) match between Chennai Super Kings (CSK) and Delhi Capitals (DC) in Chennai promises a captivating battle between wrist spinners Kuldeep Yadav and Noor Ahmad. Both bowlers are known for their artistry and ability to control the middle overs.

Tighter norms, rising compliance failures driving scrutiny for startups

Tighter norms, rising compliance failures driving scrutiny for startups

Rediff.com24 Apr 2025

Anmol Singh Jaggi and Puneet Singh Jaggi, once hailed as rising stars in India's clean energy sector, are now facing serious regulatory action.

What a customer wants!

What a customer wants!

Rediff.com20 Apr 2005

India, US trade talks likely to resume in Washington

India, US trade talks likely to resume in Washington

Rediff.com17 Apr 2025

An Indian official team is likely to visit Washington next week to iron out differences on certain issues before formally launching negotiations for the proposed India-US bilateral trade agreement (BTA), an official said. The visit, which comes within weeks of a high-level US team visiting India, indicates that the talks for the BTA are gaining momentum.

USTR flags hurdles in medical device exports to India

USTR flags hurdles in medical device exports to India

Rediff.com2 Apr 2025

The USTR report, released just ahead of the US' April 2 deadline for implementing reciprocal tariffs, has also cited high tariffs and price caps, which have not increased in line with inflation, as key obstacles for US businesses.

India, US decide to hold sector-specific talks for proposed trade pact

India, US decide to hold sector-specific talks for proposed trade pact

Rediff.com29 Mar 2025

India and the US have decided to hold sector-specific talks in the coming weeks to finalise the structure of the proposed bilateral trade agreement (BTA), the government said on Saturday. The engagement between the two countries came in the backdrop of the USA's threat to impose reciprocal tariffs on its key trading partners, including India, on April 2.

USTR Report Intensifies Trade Tensions With India

USTR Report Intensifies Trade Tensions With India

Rediff.com2 Apr 2025

The US Trade Representative noted that India's average applied tariff rate stood at 17% per cent, the highest of any major world economy.

'BC network has to be commercially viable'

'BC network has to be commercially viable'

Rediff.com20 Feb 2025

'With a very stable technology with limited functionalities, a large network has spanned out.'

'Strongly told US...': India on treatment of deportees

'Strongly told US...': India on treatment of deportees

Rediff.com22 Mar 2025

India has expressed concern to the US authorities over the treatment of deportees on a flight that landed on February 5, particularly with respect to the use of shackles, especially on women. The Ministry of External Affairs (MEA) has also registered its concerns regarding the need to accommodate the religious sensitivities and food preferences of the deportees. The US side has confirmed that no women or children were restrained on the deportation flights that landed in India on 15th and 16th February, 2025.

Why Households Are Shifting Funds To Equities

Why Households Are Shifting Funds To Equities

Rediff.com25 Sep 2024

Allocation to bank deposits -- fixed deposits, savings account deposits, and current account deposits -- came down.

Modi raises anti-India activities in NZ with visiting PM

Modi raises anti-India activities in NZ with visiting PM

Rediff.com17 Mar 2025

India and New Zealand have signed a pact to institutionalize their defence ties and vowed to boost cooperation in the Indo-Pacific. Prime Minister Narendra Modi raised concerns about anti-India activities by some illegal elements in New Zealand with his Kiwi counterpart Christopher Luxon. The two sides also signed six agreements to enhance cooperation in areas including education, sports, agriculture, and climate change. They also agreed to prepare a roadmap for cooperation in the defence industry sector and explore early implementation of cooperation in the digital payments sector.

Indian Student fled US as immigration agents came knocking

Indian Student fled US as immigration agents came knocking

Rediff.com17 Mar 2025

Ranjani Srinivasan, an Indian student at Columbia University, has left the United States after her student visa was revoked over allegations of supporting Hamas. Srinivasan, a PhD student in Urban Planning, claims her visa was revoked for engaging in protected political speech. The Trump administration has been accused of targeting pro-Palestinian demonstrators through the use of federal immigration powers, and this case has drawn attention to the potential for free speech suppression in the United States.

Rediff appoints Infibeam's Vishal Mehta as CMD

Rediff appoints Infibeam's Vishal Mehta as CMD

Rediff.com3 Oct 2024

Rediff.com, one of India's pioneering internet companies, on Tuesday announced the appointment of Mr Vishal Mehta as its new Chairman and Managing Director. This key leadership change follows Infibeam Avenues Ltd's acquisition of a majority stake in Rediff.com.

Three firms seek CCI nod to acquire stakes in Akasa Air

Three firms seek CCI nod to acquire stakes in Akasa Air

Rediff.com20 Feb 2025

Tech tycoon Azim Premji's global investment arm, Manipal Group Chief Ranjan Pai's family office and 360 ONE Asset have sought approval from fair trade regulator CCI to acquire stakes in domestic carrier Akasa Air's parent company SNV Aviation. "The proposed transaction involves the acquisition of certain shareholding by each of PIOF, Claypond and 360 Fund (through its various schemes and affiliates) in Akasa Air," said a notice filed with the Competition Commission of India (CCI) on Wednesday.

GCCs reach new heights in India with neo and mid-sized banks

GCCs reach new heights in India with neo and mid-sized banks

Rediff.com24 Mar 2025

Neo banks, along with mid-sized banks, are establishing global capability centres (GCCs) in India, mirroring the expansion strategies of larger global counterparts. This trend is being seen as the next major wave in the country's banking, financial services, and insurance (BFSI) sector.

In talks with US to ensure fair treatment of deportees: Jaishankar in RS

In talks with US to ensure fair treatment of deportees: Jaishankar in RS

Rediff.com6 Feb 2025

External Affairs Minister S Jaishankar clarified the process of deportation of Indian nationals from the US, stating that it is not a new phenomenon and has been ongoing for several years. He assured the Rajya Sabha that the government is engaging with the US to ensure that the deported Indians are not mistreated during their transit. Jaishankar also emphasized the need for strong action against the illegal migration industry while ensuring ease of visas for legitimate travellers. The minister provided details about the number of Indians deported from the US since 2009, highlighting the peak in 2019 with 2,042 deportations.

Modi Eyes Trade Revival Talks With Trump

Modi Eyes Trade Revival Talks With Trump

Rediff.com13 Feb 2025

Ahead of the visit, officials from key government departments held intense discussions to identify key trade-related proposals.

Govt sources explain why deportation flights land in Amritsar

Govt sources explain why deportation flights land in Amritsar

Rediff.com20 Feb 2025

The Indian government has defended the use of Amritsar as a deportation hub for US flights carrying Indian deportees, despite objections from Punjab Chief Minister Bhagwant Mann. Government sources said Punjab has the highest number of deportees among Indian states, with 126 out of 333 people deported since February 5. The sources added that 23 flights carrying Indian deportees have arrived in the country since May 2020, all landing in Amritsar. The move has sparked controversy, with opposition parties protesting the treatment meted out to the deportees and demanding that the Indian government take up the issue with the US. Mann has accused the Centre of trying to defame Punjab and said a holy city like Amritsar should not be made a "deport centre".

RBI asks card issuers to explore more networks, increase customer choices

RBI asks card issuers to explore more networks, increase customer choices

Rediff.com6 Jul 2023

To provide more choices to customers, the Reserve Bank of India has suggested mandating bank and non-bank card issuers to issue debt, credit and prepaid cards on more than one network. Customers can choose any one either at the time of issue of the card or anytime later, according to draft norms released by the Reserve Bank of India on Wednesday. The RBI said card issuers would also be barred from signing agreements that limit their ability to tie-up with other card-networks, according to the draft.

What Trump Tariffs Can India Expect On April 2?

What Trump Tariffs Can India Expect On April 2?

Rediff.com26 Mar 2025

'As negotiations continue, the path forward demands not only diplomatic skill, but also vigilance against legal asymmetries embedded in America's trade playbook.'

RIL's Q2 net falls 5% on weak O2C business

RIL's Q2 net falls 5% on weak O2C business

Rediff.com14 Oct 2024

Reliance Industries Ltd on Monday reported a 5 per cent fall in the net profit for the July-September quarter, as weak oil refining and petrochemical business hurt operational performance.

Indian student in US arrested by masked agents from near home

Indian student in US arrested by masked agents from near home

Rediff.com20 Mar 2025

Badar Khan Suri, an Indian postdoctoral fellow at Georgetown University, is facing deportation after US authorities accused him of "spreading Hamas propaganda" and having "close connections to a suspected terrorist." The Department of Homeland Security claims Suri has been actively promoting antisemitism on social media and is connected to a senior Hamas advisor. Suri's lawyer, Hassan Ahmad, argues that his client is being targeted due to his wife's Palestinian heritage and their opposition to US foreign policy towards Israel. The incident follows the self-deportation of another Indian student from Columbia University who was also accused of supporting Hamas.